DOMESTIC ORDERS:

First class packages within the United States take 3-5 business days for arrival, and international packages take business 2-3 weeks(or longer- depending on your country's customs inspection). Priority Mail within the United States takes 2-3 business days, and International Priority Mail takes 6-10 business days.

We ship via First Class USPS Mail unless otherwise selected.

Please allow 5-7 business days to fulfill and ship your order.

INTERNATIONAL:

We ship via First Class USPS Mail, please allow 7-21 days for delivery.
Sweet Siren Designs is not responsible for lost or stolen packages for International Shipping, and not responsible for customs fees that are assessed in your country or if the items get stuck in customs.

EXCHANGES/REFUNDS:

If for any reason you are unsatisfied with your jewelry, you may return it within 15 days of purchase(international orders extended to 3 weeks from when the order was placed) for a product refund, minus shipping costs. You are responsible for covering return shipping costs as well.
There are no returns accepted on custom design orders and sale items.
If your merchandise arrives damaged, I will either refund you in full, or send you a replacement item. Please contact me for additional questions on returns or refunds.

If the item you wish to exchange is valued less than the new item, you must pay for the value difference.